Privacy Policy

Privacy Policy

Last Updated: August 2025

1. Introduction

SLN Oil and Food Industries (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and make purchases.

2. Information We Collect

Personal Information:

• Name and contact details (email, phone, address)
• Billing and shipping addresses
• Payment information (processed securely by our payment partners)
• Order history and preferences
• Communication records (emails, chat, WhatsApp messages)

Technical Information:

• IP address and browser information
• Website usage data and cookies
• Device information and operating system
• Referral source and site navigation patterns

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate about your purchases and account
• Provide customer support via email and WhatsApp
• Improve our website and services
• Send promotional materials (with your consent)
• Comply with legal obligations
• Prevent fraud and ensure security

4. Information Sharing

With Partners and Service Providers:

We may share your basic information with trusted partners to fulfill orders, including:

• Shipping and logistics companies
• Payment processors
• Marketing partners (with consent)
• Customer service platforms

We Do Not:

• Sell your personal information to third parties
• Share sensitive data unnecessarily
• Use your information for purposes beyond those stated

5. Data Security

• We implement industry-standard security measures
• Payment information is encrypted and processed by secure payment gateways
• Access to personal data is restricted to authorized personnel only
• Regular security audits and updates are performed

6. Your Rights

You have the right to:

• Access your personal information
• Request corrections to inaccurate data
• Request the deletion of your account and data
• Opt-out of marketing communications
• Withdraw consent for data processing

7. Cookies

We use cookies to:

• Remember your preferences and shopping cart
• Analyze website traffic and usage
• Provide personalized experiences
• Enable essential website functions

You can control cookie settings through your browser preferences.

8. Data Retention

• Account information: Retained while account is active plus 3 years
• Order information: Retained for 7 years for legal compliance
• Marketing data: Until you unsubscribe or withdraw consent

9. Contact Us

For privacy-related questions or requests:

• Email: info@paramparyaa.com
• Address:  Near Hathyalu Narasimha swamy Temple, Rajatadripura, post, Yagachikatte, Karnataka 572114